an an
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Overall, it has improved quite a bit in a past few years. Unfortunately, with the latest update, the "sound" icon disappeared from the multi-camera view. Can we please have this feature back? It's extremely helpful to be able to view multiple cameras and focus on sound from one of them. Also, all push notification settings were reset to "off" after last update. Thank you.
14 people found this review helpful
Reolink Digital Technology Co., Ltd.
March 30, 2024
Hello, thank you for your suggestion. We’ve forwarded it to our R&D team, they'll see if we receive similar feedback and put it into the schedule. And you can also start a discussion in our forum here: https://www.reddit.com/r/reolinkcam/
Mike Opalek
Well, this was working fine until recently. Something has changed. Now, I'm unable to connect remotely unless my phone is connected to the local system via local wifi. As soon as I disconnect from local wifi, bam, it's gone. I can't even view it from other wifi connections. Very useless now. Definitely was a 5 star rating. Now I'll give it a 1
2 people found this review helpful
Reolink Digital Technology Co., Ltd.
April 12, 2024
Hello. Please try to enable the UID for your camera/NVR via PC Client to see if the issue can be fixed. Refer to: https://support.reolink.com/hc/en-us/articles/360013481134-How-to-Enable-UID-for-Reolink-Products/ If no help, please contact us at https://support.reolink.com/ for help.
Motofalequeen B.
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Mostly this app works well. I do find that it will randomly turn off push notifications in app by itself though. I get notifications many times throughout the day and every once in a while I'll realize I haven't had any notifications in a while and go to check the app. My phone is still allowing notifications but for some reason the notifications in app have turned themselves off. I can confidently say this is not a setting I changed.
9 people found this review helpful
Reolink Digital Technology Co., Ltd.
April 3, 2024
Hi, thank you for your feedback and for bringing this to our attention. We're so sorry to hear about your less than satisfactory experience. Would you mind reaching our support team by submitting a request:https://reolink.com/contact-us/? Our support team will offer more help.